Welcome to http://www.directclothiers.com/. Information prepared below is to ensure that your shopping experience at our website be enjoyable and to reassure you that you are on a very secure site. We sincerely hope that you will want to return time & time again.
Please take a moment, review the following key rules that preside over your use of our website. Note, by using http://www.directclothiers.com/ you are agreeing to the terms and conditions set forth. If you do not agree to these terms, please do not use http://www.directclothiers.com/. Please check this page periodically for changes to the Pact. You will be able to determine if this Pact has been changed since your previous visit by viewing the Last Updated information that appears at the top of this Pact. Should you have any questions concerning any of our policies, please contact us via E-mail or by phone 1-877-534-7328.
In-stock (ready made) Products:
Items may be returned for a refund or exchange within 45 days of delivery provided they have not been worn or altered. After 45 days, we will replace or refund your purchase for manufacturer defect only. All Refunds will be paid by credit to the original method of payment, or in the form of a store credit if it is preferred by the customer.
Custom - Build Your Own Tailored Clothing & Shirts (Garments Made or Altered Specifically for the Client):
Due to the nature of Custom - Build Your Own Tailored Clothing & Shirts, customers will have 48 hours after order is submitted to make any additions, corrections, changes or cancellations. After 48 hours, a 50% deposit will be retained by Direct Clothiers. Please allow a minimum of 6 to 8 weeks for delivery of these products, as they are being custom hand made for you!
Information Collection and Use
Direct Clothiers is committed to ensuring the privacy of its customers.
We will not collect, share or sell any information other than as explained in this statement.
If you elect to register, please give your contact information (such as name and email address). This information is used to contact you regarding your order or information that you are requesting from us. A user's billing and shipping information is not requested during registration. You may update your billing and shipping information through your account profile; information is automatically saved to your profile upon checkout. Users may update their contact and other personal information through the 'My Account' feature. Unless you ask us not to do so (by un-checking the designated box during registration, or opting out later as explained below), we may use the information collected to send you, from time to time, additional promotional materials.
We also request information on the order form when you are placing an order on our Website. Here we ask for contact information (like name, billing and shipping address) and financial information (credit card number and expiration date). The information is used for billing purposes and to fill customers' orders. If we have trouble processing your order, this contact information is used to get in touch with you.
We do not send our own marketing information to an individual customer who has not explicitly elected to receive marketing information. We do not share our marketing contact elected customer's information to third party marketing partners. Once we have received and processed an unsubscribe/opt-out request from an individual customer all marketing contact from Direct Clothiers and all marketing partners will cease. You may submit this type of opt-out request by E-mail with the word "Remove" in the subject line or by simply using the "Unsubscribe" feature at the bottom of all of our marketing emails. Please allow up to two weeks for your request to be processed.
Cookies (Data stored on the user's hard drive containing information about the user.)
Direct Clothiers only uses a cookie to store your email address so that we can auto-detect a returning user to www.directclothiers.com. Cookies are not used to let you 'auto-login'. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on www.directclothiers.com. the user would not have to log in with a password more than once, thereby saving time while on our Website. If a user rejects the cookie, the only drawback is that the user will be limited in certain non-secure areas of our Website. Cookies also enable us to track and target the interests of our users to enhance the experience on www.directclothiers.com. We use IP addresses to track only aggregate information regarding Website traffic. We do not collect any personal information via a user's IP address.
We guarantee shopping at http://www.directclothiers.com/ is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information. Should unauthorized charges be made to your credit card as a result of shopping with us, you pay nothing.
This Site is expressly owned and operated by Direct Clothiers Inc. The address for Direct Clothiers.com is 354 Ignacio Blvd., Novato, CA 94949.
Unless otherwise noted, all design and content featured on directclothiers.com including URLs, navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Direct Clothiers Inc. and their suppliers. All rights, titles, and interests are reserved. The contents of our Website and the Website as a whole are intended solely for your personal, noncommercial use. Any use of our Website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of Direct Clothiers Inc. You may not reproduce, publish, display, modify, sell, or distribute any of the materials from the www.directclothiers.com. You may, however, download or electronically copy and print any of the page contents displayed on the Website, but please remember that these are available for your personal, noncommercial use only.
Merchandise pages are simply a request for you to make a purchase of items on the described pages. Submitting an order represents an offer to us, which we accept only by shipping the item(s) ordered. Internet orders generate an automatic order confirmation e-mail. These automatic order confirmation e-mails do not constitute our acceptance of the order and are subject to correction prior to shipment due to inaccuracies, errors, product discontinuation or unavailability, or any other reason.
We make every effort to present the most current, accurate, and reliable information on www.directclothiers.com at all times. However, there may be occasions when some of the products featured on directclothiers.com may have incomplete data, typographical errors, or inaccuracies. Any errors are totally unintentional and we apologize if incorrect information is reflected in merchandise price, item availability, or in any way affects your individual order. We reserve the right to amend errors or to update product information at any time without prior notice.
In the event a Direct Clothiers product is listed incorrectly (price) Direct Clothiers shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Direct Clothiers shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Direct Clothiers shall issue a credit to your credit card account in the amount of the incorrect price.
We try very hard to offer specially selected unique merchandise for which wwwdirectclothiers.com is well-known. Please understand that some of our featured items have limited quantities and they do sell out. Availability therefore will not and cannot be replenished, that means once an item is gone, it may be gone for good and not appear on the Website again. When an item featured on wwwdirectclothiers.com is no longer in stock, we make every attempt to remove that item from the Website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us.
The prices displayed on http://www.directclothiers.com/, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.
We make every attempt to display as accurately as possible the colors of our products that appear at directclothiers.com. However, the actual colors you see will depend on your monitor; we cannot guarantee that your monitor's display of any color will be accurate.
Although we will make every effort to respond within one business day to applicable email messages, Direct Clothiers Inc. is under no obligation to respond to all pieces of correspondence received through our website, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding directclothiers.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company shall become and remain the property of Direct Clothiers Inc.
You agree to indemnify, defend, and hold harmless Direct Clothiers Inc., its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from (1) any violation of these terms and conditions, (2) any allegation that any information or material submitted by you to Direct Clothiers Inc violates any intellectual property, proprietary, contract, or other right of any third party, or (3) any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.
Given the unpredictability of technology and the online environment, Direct Clothiers Inc., does not warrant that the function or operation of this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a visitor to, and user of, this Website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our Website. As a visitor to, and a user of, this Website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. THE SITE AND THE MATERIALS ON THE SITE ARE PROVIDED .AS IS. AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DIRECT CLOTHIERS INC. AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.
Limitation of Liability
NEITHER DIRECT CLOTHIERS INC. NOR ANY OF OUR AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER REPRESENTATIVES, ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE AND/OR MATERIALS CONTAINED ON THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR MATERIALS IS TO STOP USING THE SITE AND/OR MATERIALS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO DIRECT CLOTHIERS INC. FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, RELATED IN ANY WAY TO YOUR ACCESS OF THE THIS WEBSITE SHALL BE $100.
We reserve the right to immediately terminate this agreement, and/or your access to and use of the Website or any portion thereof, at any time and for any reason, with or without cause. Direct Clothiers Inc. shall have no liability for termination of this agreement. Upon termination of this agreement, your right to use the Site shall immediately cease.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.